What We Do

Experts in due diligence, our role at [FIND] Investigations it to take you from static to active. We provide you with actual useful intelligence so you can make informed decisions...We allow you to remove the irrational and contain the unknown.

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Friday
Feb172012

The Sartorial Sleuth - Mind Your Manners 

The way your staff treats people matters, a lot.

Nashville private investigator, Thomas H. Humphreys, goes on a brief semi-rant:

Kim and I love to travel to New Orleans whenever we get a chance. The town, with its Southern charm and amazing food, is one of our favorite places to visit. I've made it a point for several years to make a swing by Aidan Gill on Magazine Street any time we're in town. I especially love their selection of bow ties.

This last trip, I thought it would be nice to feature Aidan Gill in our semi-regular Sartorial Sleuth column. I asked the older lady who was (obviously) in charge if it would be okay to take a few pictures.

"No." She replied. Sharp, haughty - that kind of haughty reserved for use by the truly insecure.

Well, my initial reaction was to smile and noodle around a little bit, feeling stupid and rejected. The older lady said, by way of explanation in her supercilious tone, "He doesn't allow pictures. There are signs." My second reaction was to simply leave. My third reaction, which is this post, is to call the place out.

I understand the desire to maintain artistic integrity, protect your design aesthetic from common thievery. However, Aiden Gill (a store resplendent in colorful ties, hip watches, and a fantastic assortment of accoutrements) is a collection of man-toys arranged in vintage cabinets. What is it about this collection (A store that's open to the public with a storefront, into which passers by can see. Not to mention an online virtual tour.) that is so precious it cannot be photographed?

That rant aside - and admittedly it is a petty issue (an emotive response to rejection) - , the real issue is one of manners. I don't mind being told no, happens all the time. I do, however, mind being told no in a rude, snotty, condescending way.

Anyway...It's likely that their doors will not be darkened by me again, which is a shame because I love the style and feel of the place. It's also likely that I'll not recommend the store to my friends or the readers of this blog. That is the only way I know to deal with ill-mannered help. It's the Deep South, at least fake good manners and grace.

 

Thursday
Feb162012

[FIND] Vice - On The Road, NOLA

Nashville private investigator Thomas H. Humphreys finds a new home in New Orleans.

It's been a while since we last took the time and trouble to have a cocktail crafted for one of the myriad fictional PIs out there. Well, stay tuned. We have enlisted the help of Murf, our new favorite bar manager at Sylvain in New Orleans, to help us out with the next few pairings. 

For those of you who are unfamiliar, Sylvain is one of New Orleans' best restaurants. In a city chock-full of fine eateries, this one stands out - a beacon of passion and attention to detail, an old-school throw-back to the days of intimate and personal dining. One of the South's best bars, Sylvain sits in a restored carriage house in the Vieux Carré. It's the perfect setting for a world-weary PI to quench his thirst after a long day of surveillance in the Quarter.

Prior to Katrina, we had a long-standing affair with a locally owned and operated restaurant. Sadly, they pulled up stakes and headed as far west as possible. Since then, we've been on the prowl for a new home in NOLA.

Last year our local bar maven and sommelier, Jen Doherty McCarthy - co-owner and manager of our hometown Rumours Wine Bar (recently closed, but scheduled to re-open in a new spot), gave us a little hint. "You guys have to go to Sylvain." That's all, a simple heads up.

We did, and we fell in love. I actually took a 200-mile detour in the latter part of 2011 just to have dinner there. Kim and I found ourselves in the Crescent City for work the second week of February. Our first call, Sylvain. We occupied seats at the bar on Monday and got a window seat reservation on Tuesday, ending with a courtyard cocktail. Yes, we're smitten.

I digress...

The gist of this wordy post is simple: Murf, the bar manager at Sylvain, is going to be hand crafting some cocktails for our [FIND] Vice column. Yea! Stay tuned...

 

 

Friday
Feb102012

Investigator Kim Green - on Background Investigations

Nashville Private Investigator Kim Green of [FIND] Investigations lands her first story in the Nashville Scene.

My lovely wife, partner, and best friend is a brilliant writer. She produces radio for NPR, Marketplace, and Nashville Public Radio. She has a regular column in HER Nashville, writes for several magazines, and is section editor for a new magazine that debuts this summer. In all, she's an amazing person. (Bias acknowledged.) 

Click here to read Kim's story about the importance of background investigations. The story offers some good advice for people considering using on-line dating sites. Check it out

If you have a few minutes, click over to the Greenery, Kim's blog, to read more of this smart woman's ramblings.

One of the things that sets the crew here at [FIND] Investigations apart is their overwhelming intelligence. We hire smart and talented investigators, encourage them to explore their creative side, and we brag on them when they excel. So, here's to Investigator Kim Green: Nice work!

Thursday
Jan192012

Watch Your ID - Five Tips to Safeguard Your Information

[FIND] Investigations lead investigator, Thomas H. Humphreys, availed himself of the chance to speak to a group of retired folks at the Brentwood YMCA yesterday. The group, Silver Sneakers, is part of the Y's outreach to active older adults. The presentation, a 30 minute chat about common identity theft techniques, went over quite well.

If you would like to schedule a presentation, please click here to contact us.

Here are Nashville Private Investigator, Thomas H. Humphreys' thoughts on the afternoon:

Thank you Silver Sneakers and Margaret Williams, Active Older Adult Coordinator, for the chance to spend some time at the YMCA. Our meeting yesterday took place immediately post work out for this crew of active adults, so I was a bit concerned about keeping their attention. In the end, it was a wonderful time.

The presentation covered some basics about how fraudsters gain access to our information. Several of the folks had questions and showed a lot of interest in the topic, so I promised to post a brief recap of the presentation. Here are the broad strokes:

The Scams - Some of the Ways Nefarious Dudes Get Our Information

Dumpster Diving - Digging through the trash to find your information. (Very effective technique)

Skimming - Swiping your credit/debit card through a skimmer to get your details.

Phishing - Spam email that looks like a letter from your bank or a merchant (Bank of America, Amazon).

Theft - Good old fashioned thievery. Muggings, pick-pockets, etc.

Pretexting (social engineering) - A phone call or visit to your bank using a lie to get your information.

5 Tips to Safeguard Your ID

1. Keep only one card in your wallet. (I suggest a debit card with a very low balance).

2. Never let your card leave your sight. (Follow the waitress to the register. Watch her run your card.)

3. Use cash for most transactions.

4. Check ATMs for unusual devices and hide your PIN input. (Check card slots, look for any supurfulous items, be aware of your surroundings.)

5a. Shred

5b. Shred

5c. Shred (Buy a shreder and shred all paper that leaves your house.)

These are just the highlights of our presentation. When speaking at a live event, we cover each of these topics in detail. We show you pictures of ATM machines that have been compromised and ways to identify when there may be a problem. We offer real life examples of people who have had their ID stolen and the troubles they faced. We also cover indepth options for how to protect your informaiton.

Here are some helpful links for fraud prevention and awareness:

The Association of Certified Fraud Examiners

The Federal Trade Comission

Consumer Reporting

Hopefully we'll have the opportunity to share our presentation with other groups. If you would like Nashville Private Investigator, Thomas H. Humphreys, to speak to your group, click here to contact us.

Wednesday
Jan042012

I Could Arrest You...

Yep, that's what he said: "I could arrest you." Places and situation changed to protect the guilty.

Client called me Saturday afternoon. Said, "My car was broken into. Can you help me get my stuff back?" 

Not normally what I do, but hey - it's Saturday afternoon on Memorial Day weekend. What else am I going to do? "Sure, I'll do what I can," I said.

I set up a few tricks involving Craigslist and ebay, something to send me an alert when certain criteria were met. Within an hour, I had a perfect match for my client's iPad. "Do you want me to set up a buy?" I asked.

"Yes," Client said.

Here's where it started to go south. I called the Flarksville Police Department to let them know what I was up to. No answer, Memorial Day weekend you know. I called my lawyer to make sure what I was about to do was - at the very least - not illegal, if not outright stupid. "I don't see a problem," Lawyer said.

Off we went. South to the fictional town of Flarksville. Twice I tried to raise the good people at Flarksville's Finest, to no avail. Memorial Day weekend, you know.

I met the suspect in a well-lit parking lot at the intersection of XXXst Boulevard and Ft. XXXXXX Drive in the fictional town of Flarksville.

All tall and tattooed, Mr. Thug got out of his SUV and walked a brand new iPad over to my car. I climbed out into the sweltering heat of late May and shook Mr. Thug's large hand.

"Dude, man - this shit is tight," he said.

"Cool," I said. "My nephew is home from the sandbox tomorrow. Thought this might be a nice welcome home gift."

"Shit, dawg, he gon love this. Man, dude - I'm tellin you, this shit is tight," Mr. Thug said.

I still wasn't clear on exactly what that means, this shit is tight, but it seemed to suggest a ringing endorsement of the merchandise.

After a few minutes of niceties, during which I videotaped Mr. Thug's face, arms (clear shot of tattoos), girlfriend, and license plate, we got down to business. "How much?" I asked.

"Shit, dude, man this is brand new. This shit is tight. This shit sell for $800 retail," Mr. Thug said.

"I'm assuming we're going to be dealing at wholesale prices," I said.

"Awwww yeah, dude. Man, we doin business," Mr. Thug said. "I'm gon let you have this shit for $400, half price." 

Well, of course I couldn't pass a deal like that up. Especially considering the fact that the serial number was an exact match for the iPad my client purchased at full retail just last week.

Man - dude, this shit IS tight.

I peeled off four benjamins and pressed them into his huge open palm, all on video. I was strolling back to my car when an idea hit me. Turning, I asked, "Say, would you mind making out a bill of sale on this? You know, just so we have a record."

"Naw dude, that ain't a problem," Mr. Thug said. "You got some paper?" 

I handed him a sheet of paper from my surveillance field book and he dubtifully penned the following bill of sale:

I, XXXXX XXXXXXX, herby [sic] sell this ipad to XXXX XXXXXXXX for $400. May 28, 2011. 

There are two totally astonishing things about this particular bill of sale. First, Mr. Thug used his real name. Second, he signed it.

Late now, I thought it might be advantageous to see if anyone at the Flarksville PD was around to answer a call. To my utter suprise, a dispatcher picked up on the first ring.

I told her the whole story. "I'll send a patrol car right over," she said.

"Thanks," I said.

Roughly 30 minutes later a young street cop rolled up, exited his vehicle, and approached. I offered a hand in greeting.

"I don't shake," he said. "What's the story here?"

After about 10 mintues of Street Cop berating my client for not adheering to "OpSec" protocol, I asked if it might be possible to speak to his superior. This made Street Cop very happy. 

Superior rolled up 20 minutes later, exited his vehicle, and huddled with Street Cop, whispering authoratatively.

Superior was about five foot six, bald head, tighlty trimmed mustache, and glasses. He walked with his chest out, ready for a confrontation. After about five minutes of briefing and debriefing, Superior called me over.

"Son, I need you to come over here," he said, pointing to a specific spot. I approached, respectfully, if a little tired. As I neared the indicated spot, Superior jumped backward, hand on weapon.

"Son, you need to stop right there," he said. "I don't want you anywhere near my weapon." He gathered up my PI License, my drivers license, and my handgun permit. "Check him out," he said to Street Cop, who dutifully hopped into his cruiser and ran my information.

"Son," he asked in a sarcastic yet authoritative tone, "do you have any law enforcement experience?" 

"No sir," I said

"Well," he said, "I could tell. What you've done here is putting me in a bad position, son."

"Sir, may I ask a favor of you, please?" I asked. And before he had a chance to reply, I said, "I am not your son. Please call me Mr. XXXXXXX or some other courteous name, but don't call me son again."

"You," he said, all red in the face, dome a-gleaming, "DO NOT tell me what to do. I could arrest you for possession of stolen goods. You've just ruined any chance that this ALLEGED thief is ever going to be held accountable for his actions.

"We have PROCEDURES that must be followed," he ranted, on a roll now. "You can't just come in here and buy stolen goods. That's a crime.

"I could have you arrested," he veritably yelled.

*  *  *

Six months later, Mr. Thug pleaded gulity. He was sentenced to six years in prison. Smash and grab theft went to near ZERO after Mr. Thug was arrested (May 29, 2011 - the day after I was told that I could be arrested for possession of stolen goods.). It seems that verified video, fingerprints, a signed and dated bill of sale, and old fashioned detective work actually is admissible in court. And furthermore, Mr. Superior, it is not a crime to gather and return stolen property to its rightful owner. I haven't seen Street Cop since, but really hope to meet him somewhere and shake his hand. Or at least try.

"I don't shake." Really?